No hot water, a dripping relief valve or a system that keeps tripping the power? Torna Plumbing finds and fixes faults in electric and gas hot water systems across Brisbane, Ipswich, Logan, the Redlands and the Gold Coast, with a fixed price before any work starts.
Free quotes · QBCC 15519957
Hot Water Repairs Brisbane:
Electric and Gas Systems Fixed
Cold showers, leaks or a tripping switch? We repair electric and gas hot water systems across South East QLD.
Electric and gasUpfront pricingLicensed gas fitterFree quotesFree quotes · QBCC 15519957
Pick the closest match and we will call you back to talk through the fault.
Licensed plumber and gas fitter
Tank leaking from the base? Switch off the power or gas to the unit and close the cold water valve, then call 1300 307 903.
Electric and gas
Both system types repaired
Upfront pricing
Fixed price before work starts
Licensed gas fitter
QBCC 15519957
Lifetime Workmanship Guarantee
On every repair we carry out
Symptoms
Find the closest match. Each one points to the cause we most often find behind it.
Often the element or thermostat, or the pilot on gas.
A thermostat, element or tempering valve wearing out.
A steady stream is not normal. Worn valve or high pressure.
Leave it off rather than resetting it again and again.
Sediment build-up making the tank work harder.
Rusty water from hot taps only. Check it before it worsens.
Tank leaking from the base?
A leaking cylinder cannot be repaired. It is time to look at replacement.
Before you call
Look for a tripped switch labelled hot water. If it trips again after one reset, leave it off. Some units only heat on off-peak.
Look through the window on the unit. If the pilot is out, follow the relight steps on the label. If it will not stay lit, stop.
The cold water valve feeding the unit should be fully open. A half closed valve means little flow at the hot taps.
Repair or replace
Most faults come down to one part, not the whole system. When the tank has failed, we will say so plainly.
Most faults are one part. If the tank has failed, we will say so.
Hot water repairs explained
A hot water system rarely gives much warning before it stops. One morning the shower runs cold, or you notice water pooling under the relief valve drain. The good news is that most faults come down to one worn part rather than the whole unit, and a licensed plumber can usually test, identify and replace it in a single visit.
Joseph starts by asking what the system has been doing and how old it is, then checks it in a set order: the power or gas supply, the controls, the valves and finally the tank. A lukewarm shower can be caused by a thermostat, an element or a tempering valve, and replacing the wrong one wastes your money. Once the cause is clear you get a fixed price for the repair before any work starts.
Electric storage units heat water with an element controlled by a thermostat. When the element burns out the water goes cold, and if it fails in a way that lets water reach the connections it can trip the safety switch. Both parts can be replaced without changing the tank, provided the cylinder is not leaking.
Gas storage and continuous flow units rely on a steady supply and a working ignition. A pilot that will not stay lit often points to a worn thermocouple or a draught, while continuous flow units usually show an error code. Because Joseph is a licensed gas fitter, he can test the gas side safely and confirm the unit is safe to use again.
Every storage system has a temperature and pressure relief valve, and most homes also have a tempering valve limiting the heat at bathroom taps. We replace these valves rather than adjust or block them. If the tank itself has started to leak, a repair is no longer the answer and we will walk you through replacement instead.
Joseph has almost a decade servicing South East QLD, QBCC licence 15519957, and every repair is backed by our lifetime workmanship guarantee.
Book OnlineHot water job book
No hot water, weak flow, leaking units and worn valves. A run of completed repair call-outs from our job sheet.
Tempering valve and gooseneck mixer fitted, toilet seat repaired.
System leaking from the base checked, plus a new kitchen mixer.
Hot water missing at one shower sorted and a new rail set fitted.
Weak flow from the hot taps checked and sorted.
Hot water system that had stopped working attended.
Hot water system attended for tenants with no hot water.
Real completed jobs from our job sheet.
See every area we coverAshneel Kumar
Google review
The guys at Torna Plumbing were quick to respond, affordable and easy to deal with. They helped fix my hot water system. Would recommend.
SN
Google review
Super quick service. Joseph was here within an hour and fixed my hot water issue at a fair price. He even fixed another little tap issue at no extra charge. Highly recommended!
Hemant Sharma
Google review
Thanks Joseph for getting our Gas cooktop installed. Very Neat and Tidy Job, Honest Pricing and Happy to answer all our queries and doubts.
Morgan Pratt
Google review
Had some plumbing work done recently and was really happy with the service. Communication was good, they turned up when they said they would, and the work was completed to a high standard.
Kristy Andrews
Google review
We’ve used Torna Plumbing on three separate occasions and Joseph has been amazing every time. His communication is exceptional, he gives so much advice when he’s here and every job has been done properly.
Lloyd Studders
Google review
Had a great experience with Torna Plumbing. Joseph was polite, professional, did a great job and cleaned up after. All for a good price too.
LoveTay Candles
Google review
I recently recommended Joseph from Torna Plumbing to a friend and they had such a great experience! Joseph was professional, reliable, and easy to deal with from start to finish.
Cameron O'Reilly
Google review
Joseph is a plumber you can put your trust in to do the job right and at a fair price. Did a fantastic job on our property despite how tough it was. Couldn’t recommend Torna plumbing more!
Jessica Crew
Google review
Torna Plumbing were very professional to deal with. Joseph was very knowledgeable and thorough and really took the time to explain the issues.
Why Torna
Electric and gas systems repaired by a licensed plumber and gas fitter
Related services
Electric and gas systems replaced when a repair no longer makes sense.
FAQ
Answers to the questions we hear most about hot water faults.
Yes. We repair electric and gas systems, including elements, thermostats, tempering valves, relief valves and pilot or ignition faults. Joseph is a fully licensed plumber and gas fitter.
We find the cause first, then give you a fixed price before any work starts. Quotes are free. Complex faults may need an assessment fee, credited if the work goes ahead.
A little water while the system heats is normal. A constant drip or a steady stream is not, and usually means the valve is worn or mains pressure is too high.
No. If the hot water circuit trips again after one reset, leave it off and call us. Repeated resetting will not fix a failed element.
If the tank itself is leaking or rusting, or the system is around ten years old and failing, replacing it is usually better value. We give an honest recommendation either way.
Yes. We offer an after-hours emergency service. Switch the unit off at the switchboard or gas valve, close the cold valve, then call 1300 307 903.
FAQ
Yes. We repair electric and gas systems, including elements, thermostats, tempering valves, relief valves and pilot or ignition faults. Joseph is a fully licensed plumber and gas fitter.
We find the cause first, then give you a fixed price before any work starts. Quotes are free. Complex faults may need an assessment fee, credited if the work goes ahead.
A little water while the system heats is normal. A constant drip or a steady stream is not, and usually means the valve is worn or mains pressure is too high.
No. If the hot water circuit trips again after one reset, leave it off and call us. Repeated resetting will not fix a failed element.
If the tank itself is leaking or rusting, or the system is around ten years old and failing, replacing it is usually better value. We give an honest recommendation either way.
Yes. We offer an after-hours emergency service. Switch the unit off at the switchboard or gas valve, close the cold valve, then call 1300 307 903.
Calling is the quickest way to get help. Otherwise, send the details below and we will book a time that suits you.
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