Torna Plumbing looks after tenant repairs, water efficiency compliance checks and owner quotes for real estate agencies, strata managers and landlords. We book access with your tenants across Brisbane, Ipswich, Logan, Moreton Bay and the Gold Coast, then report back and invoice the owner care of your agency.
Free quotes · QBCC 15519957
Plumbing for Property Managers:
Rental Repairs Handled
Tenant repairs, water compliance checks and owner quotes for agencies and landlords across South East QLD.
Tenant access bookedQuotes for ownersWater compliance checksAfter-hours serviceFree quotes · QBCC 15519957
Leave your details and we will call to confirm the job and the tenant contact.
Licensed plumber and gas fitter
Prefer email? Send work orders to admin@tornaplumbing.com.au. Urgent leak at a rental? Call 1300 307 903.
We call the tenant
Access booked directly
Quotes for owners
Fixed price before work starts
Licensed & Insured
QBCC 15519957
Lifetime Workmanship Guarantee
Peace of mind for every owner
For agencies and landlords
Email admin@tornaplumbing.com.au, use the form on this page or call. Include the address, the tenant's contact details and what they reported.
We call the tenant to book a time that suits them. If the owner needs to approve the work first, we send you a fixed price quote to pass on.
When the job is done we report back on what we found and fixed. The invoice is addressed to the owner care of your agency.
What we handle
From a dripping tap a tenant mentions at the routine inspection to an overflowing toilet late at night.
Common rental work orders.
Torna job book
Tenant reported repairs, compliance checks and an after-hours call-out for agencies and landlords, straight from our job sheet.
New kitchen tap, plus a check of the other taps, toilets and flexi hoses.
Gas hot water unit replaced at a rental property.
Bathroom pressure that had dropped off was traced and fixed.
Water compliance inspection and recertification at a rental.
After-hours call-out to a leaking toilet at a rental.
Shower head that kept dropping repaired for a property manager.
Real completed jobs from our job sheet.
See every area we cover
Rental plumbing explained
Plumbing in a rental is a three way job. The tenant lives with the problem, the owner pays for the fix and the property manager sits in the middle, keeping both happy while ticking off the paperwork. A large share of our work comes from agencies across South East Queensland, so we have set up the way we work around that reality rather than around a single homeowner.
Most work orders start with a tenant noticing something: a tap that will not stop dripping, a toilet that keeps running, a shower head that has come loose or water that is suddenly lukewarm. When the request reaches us we contact the tenant directly, confirm what they are seeing and book a time that works. If they are not home, we can collect keys from the agency or arrange access another way.
In Queensland, an owner can generally only charge tenants for water usage if the property is individually metered and meets the water efficiency requirements for rentals. We check the property against the current requirements, fix anything that falls short with the owner's approval, and provide the paperwork for your file. It is a good job to book between tenancies.
Where a repair goes beyond a simple fix, such as a hot water replacement or a toilet suite, we give you a fixed price quote first so the owner can decide. Complex jobs may need an assessment fee, credited if the work goes ahead. For genuine emergencies after hours, we confirm the call-out with the agency over the phone before we attend.
Not every rental runs through an agency. Private landlords and strata managers get the same process: we talk to whoever is on site, send a fixed price before anything beyond a simple fix, and report back in plain language so you know exactly what was done and why.
Every job is done by a fully licensed plumber and gas fitter, QBCC 15519957, and backed by our lifetime workmanship guarantee, which matters when the owner wants the repair to last beyond the current lease.
Book OnlineKristy Andrews
Google review
We’ve used Torna Plumbing on three separate occasions and Joseph has been amazing every time. His communication is exceptional, he gives so much advice when he’s here and every job has been done properly.
Lloyd Studders
Google review
Had a great experience with Torna Plumbing. Joseph was polite, professional, did a great job and cleaned up after. All for a good price too.
LoveTay Candles
Google review
I recently recommended Joseph from Torna Plumbing to a friend and they had such a great experience! Joseph was professional, reliable, and easy to deal with from start to finish.
Cameron O'Reilly
Google review
Joseph is a plumber you can put your trust in to do the job right and at a fair price. Did a fantastic job on our property despite how tough it was. Couldn’t recommend Torna plumbing more!
Jessica Crew
Google review
Torna Plumbing were very professional to deal with. Joseph was very knowledgeable and thorough and really took the time to explain the issues.
Ashneel Kumar
Google review
The guys at Torna Plumbing were quick to respond, affordable and easy to deal with. They helped fix my hot water system. Would recommend.
SN
Google review
Super quick service. Joseph was here within an hour and fixed my hot water issue at a fair price. He even fixed another little tap issue at no extra charge. Highly recommended!
Hemant Sharma
Google review
Thanks Joseph for getting our Gas cooktop installed. Very Neat and Tidy Job, Honest Pricing and Happy to answer all our queries and doubts.
Morgan Pratt
Google review
Had some plumbing work done recently and was really happy with the service. Communication was good, they turned up when they said they would, and the work was completed to a high standard.
Why Torna
Clear quotes for owners, easy access for tenants and paperwork that closes the job out
FAQ
The questions agencies and landlords ask us most.
Yes. Include the tenant's name and number with the work order and we will call them to book a time. If they cannot be home, we can arrange keys or access through the agency.
Yes. We check the property against the current requirements, fix anything that does not pass with the owner's approval, and provide the paperwork for your records.
Yes. For anything beyond a simple repair we send a fixed price quote you can forward to the owner. Nothing goes ahead until it is approved.
We address invoices to the owner care of the agency, with the property address and a description of the work, so it is easy to match to the work order.
We offer an after-hours emergency service. We confirm the call-out with the agency over the phone before we attend, make the property safe and arrange any follow up work through you.
Brisbane, Ipswich, Logan, Redlands, Moreton Bay, the Gold Coast, the Sunshine Coast and surrounding South East Queensland areas.
FAQ
Yes. Include the tenant's name and number with the work order and we will call them to book a time. If they cannot be home, we can arrange keys or access through the agency.
Yes. We check the property against the current requirements, fix anything that does not pass with the owner's approval, and provide the paperwork for your records.
Yes. For anything beyond a simple repair we send a fixed price quote you can forward to the owner. Nothing goes ahead until it is approved.
We address invoices to the owner care of the agency, with the property address and a description of the work, so it is easy to match to the work order.
We offer an after-hours emergency service. We confirm the call-out with the agency over the phone before we attend, make the property safe and arrange any follow up work through you.
Brisbane, Ipswich, Logan, Redlands, Moreton Bay, the Gold Coast, the Sunshine Coast and surrounding South East Queensland areas.
Send the property address, the tenant's details and what they reported. We will book access and keep you posted until it is done.
"*" indicates required fields
